PLANNING YOUR VISIT

There are accessible parking spaces in the main parking lot and in the service area on the south side of the Main House. Drivers who need to drop off visitors with limited mobility near the wheelchair lift, please alert the security officer in the main parking lot and proceed to the service area. However, you will need to purchase your tickets at the Admissions Booth.

In accordance with titles II and III of the ADA, Vizcaya welcomes service dogs only. Service dogs must be housebroken as well as harnessed, leashed, or tethered to their accompanying individual.

With the exception of service animals that meet the federal government’s guidelines for animals trained to perform tasks for the benefit of an individual with a qualifying disability under the Americans with Disabilities Act (ADA), visitors are not permitted to bring animals on to Vizcaya property. Visitors may not bring any other animals onto Vizcaya property, including but not limited to pets or emotional support animals.

Wheelchairs are available for loan on a first-come, first-served basis. When you arrive, please inform the Admissions attendant of your wish to borrow a wheelchair. They will notify a security officer to have one ready by the Service Area next to the Main House.

Please know that we are currently experiencing mechanical failures with our wheelchair lift that provides access to the first floor of the Main House. For more information on the status of the lift and about accessible areas at Vizcaya, please email vizcayainformation@vizcaya.org.

Main House guidebooks in Braille and large print are available for loan at the Admissions Booth.

Sign Language interpreters are available to accompany a guided tour of the Main House. We require at least five working days’ advance notice.

To make arrangements for a Sign Language interpreter, email vizcayainformation@vizcaya.org

Vizcaya has fully accessible restrooms located on the south side of the Main House and Oval Plaza near the Garden Mound.

Visitor restrooms (men’s and women’s) include changing tables (diaper changing is not permitted inside the Main House). Gender-neutral restrooms are located behind the men’s and women’s restrooms on the south side of the Main House.

All visitors must remain fully clothed at all times. Bathing suits, mesh or sheer clothing are not permitted. For your safety, footwear is required while walking around the house and gardens.

THE MAIN HOUSE

• Due to the dimension of historic arches and doorways, only single strollers and strollers less than 25 inches wide may enter the Main House
• Larger strollers are only allowed in the gardens. These may be left in the Entrance Loggia or outside the front entrance to the house.
• Wagons are not permitted.
• All child carriers are permitted at the discretion of the museum staff.
• Please be careful to avoid contact with doorways, walls or furnishings.
• Note that the first floor of the Main House features a number of steps in different areas
• No strollers are permitted on the second floor of the house.

THE GARDENS

• Strollers are welcome throughout the gardens
• Please note the estate features a variety of different terrains, including coral floors, grass, gravel and sand, among others.

Vizcaya does not offer bag check. Luggage and large bags are not allowed throughout the Main House. Unfortunately we do not have a dedicated bag check area. Small amounts of luggage can be stored inside the front entrance of the Main House. Our security officers reserve the right to review bags upon entry and prohibit large bags (school backpack size or larger) that may damage the collections or compromise security. Smaller bags that are permitted must be worn at the side or chest while inside the Main House. Baby carriers must be worn on your chest.

Umbrellas, while recommended for the gardens, are not permitted throughout the house and must be kept in umbrella holders at the doors. 

Please note that all personal items are the sole responsibility of the owner. Staff are not responsible for unattended bags or belongings.

Visitors may not bring any food or drinks to Vizcaya, except if they are visiting as part of a school or college group.

The Vizcaya Café and Shop is located on the north side of the Main House, next to the Swimming Pool Grotto and across from the Orchidarium. The Café is currently open. Check out the menu online and visit for a curated selection of Vizcaya-inspired gifts. 

Vizcaya members enjoy free admission to the property, including the Café and Shop. Members also enjoy a 10% discount at the Café and Shop.

Food or drinks may not be opened or consumed in the Main House.

Vizcaya has traditionally served as an inspiration to artists of all mediums, and we welcome artists to sketch, draw, and paint on-site. Because Vizcaya is a National Historic Landmark, policies are in place for such activities that support the preservation and safety of our collections.

Art Policy

Visitors interested in sketching indoors may only use graphite pencils. No other materials are permitted inside the Main House. Visitors may sketch and paint outdoors; no sprayed materials, permanent markers or electrical tools are permitted. Vizcaya reserves the right to prohibit any materials security officers or other staff deem unsafe for the public, estate or collection. Art materials may not be left unattended. Vizcaya is a pack-in and pack-out location. Bathrooms may not be used for cleaning or disposing of art materials.

At Vizcaya we are constantly active in the preservation and conservation of this unique and fragile estate and its extremely varied collections. Please help us in our efforts by not touching museum objects or leaning and climbing on doors, gates and walls. We thank you for not standing or sitting on statuary, fountains or railings.