In accordance with titles II and III of the ADA, Vizcaya welcomes service dogs only. Service dogs must be housebroken as well as harnessed, leashed, or tethered to their accompanying individual.
Vizcaya was built as a private home nearly a century ago. Because of its significance and integrity, Vizcaya is designated a National Historic Landmark—the highest honor bestowed on historic buildings in the United States. It is both our challenge and opportunity to determine how we can best preserve Vizcaya, while welcoming visitors with diverse interests and needs.
All visitors should be aware and cautious of the many steps and uneven floors and terrain throughout Vizcaya’s Main House, gardens and grounds.
Guidebooks in English and Spanish are available for purchase for $3 at the Ticket Booth or Café and Shop. Braille and large-print guidebooks are available to rent for $3 at the Ticket Booth. Maps in various languages are available at no charge at the Ticket Booth and Main House.
Vizcaya Museum and Garden’s wheelchair lift is out of order. We apologize for the inconvenience, and it is being repaired as fast as possible.
A map of the property indicating the location of ramps and lifts is available, and you can request this from the Ticket Booth attendant or a security officer.
Wheelchairs are available for loan on a first-come, first-served basis. When you arrive, please inform the Ticket Booth attendant of your wish to borrow a wheelchair. He or she will notify a security officer.
Vizcaya has two men’s and two women’s wheelchair-accessible restrooms. They are located on the south side of the Main House (near the accessible entrance). There are also wheelchair-accessible restrooms in the Oval Plaza near the Garden Mound.
The first floor of the Main House is mostly accessible to visitors using wheelchairs, with the exception of the East Loggia and the Entrance Loggia. Please enter through the ramp and lift on the south side of the house (to the right of the main entrance, through the arched gateway), with assistance from a security officer.
Access to the second floor is limited for visitors using mobility devices. The Main House has one elevator original to the House and exclusively for use by staff and visitors with limited mobility. This elevator does not meet national accessibility size guidelines due to our National Historic Landmark designation.
A Virtual Access Tour allows virtual access to the second floor, tower rooms and non-accessible areas of the gardens. Information for the tour is offered in English and Spanish.
The central portions of the formal gardens are accessible, but visitors should be aware that the paths are primarily dirt and gravel, rather than paved. In addition, the Garden Mound, Maze Garden, Theater Garden, Tea House, Boat Landing, Secret Garden and the west statuary walk have limited or no access.
Vizcaya Café and Shop
The Vizcaya Café and Shop is fully accessible to visitors using wheelchairs, by entering through the lift at the entrance under the stairs.
There are accessible parking spaces in the main parking lot and in the service area on the south side of the Main House. Individuals who need to drop off visitors with limited mobility near the wheelchair lift can alert the security officer in the main parking lot and proceed in their vehicle down to the service area. However, you will need to purchase your tickets at the Ticket Booth.
Visitors Who Are Blind or Have Visual Impairments
Main House guidebooks in Braille and large print are available to rent at the Ticket Booth for $3.
Visitors Who Are Deaf or Hard of Hearing
Sign Language interpreters are available to accompany a guided tour of the Main House. We require at least five working days’ advance notice.
To make arrangements for a Sign Language interpreter, contact Jessica Aguilar at firstname.lastname@example.org or call 305-860-8421.
For more information on access services, contact Jessica Aguilar at email@example.com call 305-860-8421.
We gratefully acknowledge VSA arts of Florida for their generous support of cultural access initiatives at Vizcaya.